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Nuna Behavioral Healthcare offers virtual therapy covered by Medicare and most insurance plans. Find out if your plan is accepted. Vea si aceptamos su seguro. First Name Last Name Email Date of Birth Phone Front of Card Upload image file (Max 15MB) Back of Card Upload image file (Max 15MB) Leave us a message (optional) Submit If you have any questions while we process your information, don’t hesitate to reach out at (213) 531-0291 .

Lets begin by confirming eligibility for Nuna. Will you be in California for your appointments?* Yes No What is your date of birth? Día Mes Año Next

Schedule an Appointment Paying for therapy can be overwhelming. Please call us at (213) 531-0291 or (213) 255-5688 to confirm your insurance eligibility. We are happy to help make this an easier process for you. Laura Hernandez, LCSW Book me Smart Home Devices FROM $90 Smart Helmets FROM $50 Smartwatches FROM $70

Starting therapy can feel like a big step, but it’s also a brave one. Whether it’s your first time or you’re revisiting therapy, we guide you every step of the way. Start Your Therapy Journey Here’s how it works with us: 01 Match with the Right Therapist Finding a therapist that you think will get you is the first step. You can choose the option that feels easiest for you: Let Us Guide You : Use Leah , our virtual wellness coordinator, to answer a few questions and instantly match with a therapist who fits your needs. Browse Therapists: Want to explore on your own? Check out our therapists’ profiles to learn about their specialties, insurances, and availability. Call Us for Help: Prefer to speak with a person? Call us at (213) 531-0291, and we’ll guide you through the process. Submit a Request: Not sure where to start? Fill out our New Patient Request Form , and we’ll respond within 1–2 business days to help you get started. 02 Book a Free Consultation Once you’ve found a therapist that resonates with you, the next step is to schedule a free consultation. This is a quick and easy way to: Meet your therapist and get to know their approach. Ask any questions about the process. Confirm that they’re the right fit for you. Your consultation is free, and there’s no commitment to continue if it doesn’t feel right. 03 Begin Your First Therapy Session After your consultation, your first session is all about getting to know you. Here’s what happens: Your therapist will ask about your goals and what brought you to therapy. Together, you’ll create a plan that works for you, including how often you’ll meet and what to focus on. You’ll have the chance to share as much or as little as you feel comfortable with—there’s no pressure. 04 Build a Routine with Regular Sessions Therapy is a process that happens over time. With regular sessions, you’ll work with your therapist to: Explore your thoughts and feelings in a supportive space. Learn new tools to handle challenges in your life. Adjust your goals and approach as needed to make sure therapy works for you. Most people start with weekly sessions and adjust the schedule as they go. And if you ever feel like your therapist isn’t the right fit, we’ll help you find someone who is. 05 Collaborative Care Medication Support (If Needed) If you and your therapist think medication could help, we’ll: Provide a referral to a prescriber who accepts your insurance. Work with you to ensure the process feels collaborative and supportive. Note: Medication is always optional and based on your comfort level. Higher Levels of Care (If Necessary) If you and your therapist decide you need more intensive support, we’ll help you explore options like: Inpatient facilities Partial Hospitalization Programs (PHP) Intensive Outpatient Programs (IOP) We’ll guide you through the enrollment process and ensure continuity of care. Get started today Ready to take the first step? Choose one of these options to get started: Book Your Free Consultation Online Browse our Therapists Call a Scheduling Specialist Your mental health journey starts here, and we’re excited to support you every step of the way. Complete our New Patient Request Form to request information, request a call from us to set you up, or verify your insurance REQUEST INFO

INSURANCE Find In-Network Providers Select your insurance provider from the dropdown to find therapists who accept your coverage Choose your insurance company Saray Benavides, ASW Bilingual therapist empowering first-generation individuals with compassion and cultural understanding. Book with me Learn more Laura Hernandez, LCSW Abolitionist bi-racial Salvadorian-Korean Licensed Clinical Social Worker who is certified in CBT and E-IMR. Book with me Learn more Yun-Sook Navarre, ASW Korean American Non-Carceral Adoptee Book with me Learn more Fernando Aguirre, LCSW Femme, queer, bilingual (Spanish/English), Licensed Clinical Social Worker who is certified in TF-CBT. Book with me Learn more Lauren Martinez, APCC Queer, bi-racial, anti-oppression professional counselor Book with me Learn more Renee Wyatt, ASW I am a African-American Associate Clinical Social Worker and Certified in Christian Counseling. Book with me Learn more Diann Warsaw, ASW African-American Associate Social Worker with Lived Experience Book with me Learn more Find the provider that's right for you. I'm looking to: Get matched with a therapist who fits my needs and accepts my insurance. Check if my insurance is accepted and the cost for therapy. Book my first appointment or consultation. Chat with us

Easily verify your insurance coverage for therapy at Nuna Behavioral Healthcare. Check if your plan is accepted for virtual therapy sessions with just a few clicks. Menu What we do Our Services SOBRE NOSOTROS Commmunity Event Calendar Collaborate with us! Therapeutic Journey HOGAR SERVICIOS Y PRECIOS Our Therapists Our Policies File Share Social Justice Statement For Patients Patient Portal New Page Check Your Insurance Coverage Reviews New Page Blog NUESTROS TERAPEUTAS Search Results Booking Page Schedule a Virtual Appointment Members Close Self-Verifying Insurance Most health insurance plans include mental health and substance use treatment. Typically insurance cards limit information on them and don't include details about your benefits, copay or co-insurance amount, or if your mental healthcare is managed by a different company than the one showing on your card. Before you start, always confirm your coverage with your insurance provider before scheduling any appointments. This step ensures you won't face unexpected out-of-pocket expenses. How to verify your insurance benefits and eligbility 01 Prepare for the call 02 Contact Insurance Provider 03 Document and communicate details Steps to Self-Verify 01: Prepare for the Call Before calling your insurance provider, gather the necessary information to verify your benefits. The goal is to confirm whether your provider and the services they offer are covered under your plan. Check Network Status: You will want to ask if the provider is "in-network." Our group practice bills using the Tax IDs and NPIs of the licensed clinicians so please give us a call to receive the specific NPIs and Tax IDs that would correspond with the provider you have scheduled your appointment with. Prior Authorization: Determine if prior authorization is needed for services. If using EAP benefits: Have your authorization letter and number ready. If not using EAP benefits: Be prepared with the CPT codes for services – 90791 (initial evaluation), 90837 (60-minute session), and 90834 (45-50-minute session). 02: Contact Your Insurance Provider Find the "Member Services" or "Customer Service" number on your insurance card, usually on the back. Have the following information ready: Insurance ID number Your name, date of birth, and Social Security number For example, on a Cigna card, the customer service number is typically located at the bottom of the back side (#14 in the sample card image). Each plan has a unique layout, but you can generally use numbers labeled "Customer Service," "Member Service," or "Mental Health/Behavioral Health." 03: Document and Communicate Details Ask the following questions during your call and write down the responses, including the name of the representative and any reference numbers: What is my copay for routine services? (you can use the CPT codes if you want to be certain) What is my coinsurance percentage? How many therapy sessions are covered per year? Can you confirm if my provider is in-network? If the provider is not in-network. You can ask the following: Does my plan cover a portion of the cost before I meet my deductible? What does my plan cover after I meet my deductible? How much do I have left to reach my deductible?