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Access the Nuna Behavioral Healthcare patient portal for secure scheduling, billing, and communication. Manage your therapy journey with ease and convenience. Patient Portal The Patient Portal (also known as a client portal) is a safe and secure place for prospective and active clients to access your electronic medical records, manage your appointments, message your provider, and pay bills. We use Simple Practice for all patient needs, including telehealth visits. Take me to the patient portal Telehealth from your phone You will receive a link to your appointment via email and text. Download the apps for your patient portal and telehealth sessions below so you can access care directly from your phone. Download the Telehealth app Enable telehealth appointments on your phone Download the Simple Practice app Pay your copay easily, manage appointments, secure messaging to your provider Not a client yet? Schedule a free consultation today! Book a Consultation

Schedule an Appointment Paying for therapy can be overwhelming. Please call us at (213) 531-0291 or (213) 255-5688 to confirm your insurance eligibility. We are happy to help make this an easier process for you. Laura Hernandez, LCSW Book me Smart Home Devices FROM $90 Smart Helmets FROM $50 Smartwatches FROM $70

Nuna Behavioral Healthcare offers virtual therapy covered by Medicare and most insurance plans. Find out if your plan is accepted. See If We Take Your Insurance Upload your insurance card and we’ll review your coverage. First Name Last Name Email Date of Birth Phone Front of Card Upload image file (Max 15MB) Back of Card Upload image file (Max 15MB) Leave us a message (optional) Submit If you have any questions while we process your information, don’t hesitate to reach out at (213) 531-0291 .

Menu What we do Our Services SOBRE NOSOTROS Commmunity Event Calendar HOGAR SERVICIOS Y PRECIOS Our Therapists Our Policies Social Justice Statement File Share For Patients Patient Portal New Page Check Your Insurance Coverage Reviews New Page Blog NUESTROS TERAPEUTAS Search Results Booking Page Schedule a Virtual Appointment Members Close What People Are Saying She was kind and empathetic and a great communicator plus she listening very well and had comforting responses Nuna Client Therapist: Saray 5 Stars - Excellent Review They made me feel comfortable and safe. I would recommend booking an appointment with them. Nuna Client Therapist: Laura 5 Stars - Excellent Review Renee is the person I was hoping for. She was direct, asked me probing questions, and no was a nonsense professional. Nuna Client Therapist: Renee 5 Stars - Excellent Review Renee was warm and easy to talk to. She asked good questions and focused on setting goals to address the two issues I am most concerned with. Patients who share her religious orientation and related views on topics like evolution may find her an outstanding match. Nuna Client Therapist: Renee 4.5 Stars - Excellent Review

INSURANCE Find In-Network Providers Select your insurance provider from the dropdown to find therapists who accept your coverage Choose your insurance company Saray Benavides, ASW Bilingual therapist empowering first-generation individuals with compassion and cultural understanding. Book with me Learn more Laura Hernandez, LCSW Abolitionist bi-racial Salvadorian-Korean Licensed Clinical Social Worker who is certified in CBT and E-IMR. Book with me Learn more Yun-Sook Navarre, ASW Korean American Non-Carceral Adoptee Book with me Learn more Fernando Aguirre, LCSW Femme, queer, bilingual (Spanish/English), Licensed Clinical Social Worker who is certified in TF-CBT. Book with me Learn more Lauren Martinez, APCC Queer, bi-racial, anti-oppression professional counselor Book with me Learn more Renee Wyatt, ASW I am a African-American Associate Clinical Social Worker and Certified in Christian Counseling. Book with me Learn more Diann Warsaw, ASW African-American Associate Social Worker with Lived Experience Book with me Learn more Find the provider that's right for you. I'm looking to: Get matched with a therapist who fits my needs and accepts my insurance. Check if my insurance is accepted and the cost for therapy. Book my first appointment or consultation. Chat with us

Easily verify your insurance coverage for therapy at Nuna Behavioral Healthcare. Check if your plan is accepted for virtual therapy sessions with just a few clicks. Menu What we do Our Services SOBRE NOSOTROS Commmunity Event Calendar Collaborate with us! Therapeutic Journey HOGAR SERVICIOS Y PRECIOS Our Therapists Our Policies File Share Social Justice Statement For Patients Patient Portal New Page Check Your Insurance Coverage Reviews New Page Blog NUESTROS TERAPEUTAS Search Results Booking Page Schedule a Virtual Appointment Members Close Self-Verifying Insurance Most health insurance plans include mental health and substance use treatment. Typically insurance cards limit information on them and don't include details about your benefits, copay or co-insurance amount, or if your mental healthcare is managed by a different company than the one showing on your card. Before you start, always confirm your coverage with your insurance provider before scheduling any appointments. This step ensures you won't face unexpected out-of-pocket expenses. How to verify your insurance benefits and eligbility 01 Prepare for the call 02 Contact Insurance Provider 03 Document and communicate details Steps to Self-Verify 01: Prepare for the Call Before calling your insurance provider, gather the necessary information to verify your benefits. The goal is to confirm whether your provider and the services they offer are covered under your plan. Check Network Status: You will want to ask if the provider is "in-network." Our group practice bills using the Tax IDs and NPIs of the licensed clinicians so please give us a call to receive the specific NPIs and Tax IDs that would correspond with the provider you have scheduled your appointment with. Prior Authorization: Determine if prior authorization is needed for services. If using EAP benefits: Have your authorization letter and number ready. If not using EAP benefits: Be prepared with the CPT codes for services – 90791 (initial evaluation), 90837 (60-minute session), and 90834 (45-50-minute session). 02: Contact Your Insurance Provider Find the "Member Services" or "Customer Service" number on your insurance card, usually on the back. Have the following information ready: Insurance ID number Your name, date of birth, and Social Security number For example, on a Cigna card, the customer service number is typically located at the bottom of the back side (#14 in the sample card image). Each plan has a unique layout, but you can generally use numbers labeled "Customer Service," "Member Service," or "Mental Health/Behavioral Health." 03: Document and Communicate Details Ask the following questions during your call and write down the responses, including the name of the representative and any reference numbers: What is my copay for routine services? (you can use the CPT codes if you want to be certain) What is my coinsurance percentage? How many therapy sessions are covered per year? Can you confirm if my provider is in-network? If the provider is not in-network. You can ask the following: Does my plan cover a portion of the cost before I meet my deductible? What does my plan cover after I meet my deductible? How much do I have left to reach my deductible?